Project Portfolio Management
 







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Asset Portfolio Management
 







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Service and Infrastructure Operations Management
 
Agility and performance are critical to the survival and success of business in today’s environment. There are no exceptions. Management of IT, its associated processes and culture are vital in ensuring agility and performance. Complexity and the pace of change can be daunting - especially in e-business. IT can run your business - or it can run away with your business....
    IT Service Management is a set of integrated processes that underpins core business processes by linking infrastructure management with business needs.
Our IT Service Management consultants are among the most experienced in the world, and have been publicly acknowledged within the IT Industry. We have developed our own unique training material - which has received the highest accolades from some of the largest corporate organisations in the world - and a low-cost benchmarking service specifically for IT Service Management. In fact, our approach is quite simply to do it better than anyone else and to continually add value to your core business.
 

Security Management
 
Information Security is a key risk for the majority of organisations. With the vast majority of information now held in electronic form, IT Security Management seeks to maintain the security of data and critical IT components.
Many organisations have security controls such as firewalls and access control in place, but often these form a collection of isolated security measures that have grown up over time.
Security Management provides a formal approach to identifying information assets, analysing the risks and implementing a clear strategy for security.
The IT Security Management Review assesses the maturity of the processes present within your organisation to analyse and manage security risks. The review compares the current processes against industry best practice guidelines.

Purpose
The review is designed to measure the degree of planning within the organisation with regard to Security Management and leads to:
A rating that can be used as a benchmark for future improvement
The production of an Executive Summary report
Identification of recommendations for improvement
A presentation of the review findings
Approach
Our experienced consultants undertake these reviews, producing a report that highlights strengths and deficiencies, and makes recommendations for action.
Benefits
The benefits of this approach are:
Provides an independent review carried out by experienced consultants
Allows the opportunity to discuss findings.
The approach is applicable to organisations of different sizes, and whose existing IT Security Management processes vary in maturity.
For organisations wishing to initiate improvement activity, the assessment can be used to provide a baseline upon which improvement can be measured.

 

IT Continuity Management
 
Continuity management is the process by which plans are put in place and managed to ensure that IT Services can recover and continue should a serious incident occur. It is not just about reactive measures, but also about proactive measures - reducing the risk of a disaster in the first instance.
Continuity management is so important that many organisations will not do business with IT service providers if contingency planning is not practiced within the service provider’s organisation. It is also a fact that many organisations that have been involved in a disaster where their contingency plan failed, ceased trading within 18 months following the disaster.
Continuity management is regarded as the recovery of the IT infrastructure used to deliver IT Services, but many businesses these days practice the much further reaching process of Business Continuity Planning (BCP), to ensure that the whole end-to-end business process can continue should a serious incident occur.
Continuity management involves the following basic steps:
• Prioritising the businesses to be recovered by conducting a Business Impact Analysis (BIA)
• Performing a Risk Assessment (aka Risk Analysis) for each of the IT Services to identify the assets, threats, vulnerabilities and countermeasures for each service.
• Evaluating the options for recovery
• Producing the Contingency Plan
• Testing, reviewing, and revising the plan on a regular basis.

Integration Developement Services w/SOA
 








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>IT Governance(CobIT, ValIT, ITIL, Balanced IT Scorecard)
 

IT Governance continues to feature highly on the agenda within many organisations as Corporate Governance increasingly realises that IT touches every area of the organisation and contributes as an essential enabler of future business opportunities.
Various IT Governance definitions exist within the industry but all share the same common goal of establishing a structure of relationships and processes to ensure:
   IT aligns with the business strategy
   IT risks and opportunities are managed
   IT delivers value for money
No single correct implementation method or one-stop-shop solution for effective IT Governance exists as this will depend on the company type, culture, and on the drivers for governance. Although simply definable at high level, the practicalities of implementing IT Governance are broad and encompass many disciplines within the organisation including IT Strategy, Risk Management, IT Service Management and Compliance Management to name but a few. Understandably this presents a significant challenge for companies seeking to identify a starting point for their IT Governance initiative.